Answers
Frequently Asked Questions
Everything you need to know about ordering, pricing, flavors, and delivery. Don't see your question? Send it to us and we'll answer within one business day.
Products & Services
What do you specialize in?
We specialize in wedding cakes and specialty cakes for any occasion, birthdays, baby and bridal showers, Bar and Bat Mitzvahs, and corporate events. The majority of our cakes are covered in fondant, though we can do buttercream-covered cakes in certain cases.
Do you offer cupcakes and cookies?
Yes. We also make cupcakes, decorated cookies, wedding and party favors, cake pops, and other desserts. These can be added to a cake order or ordered on their own.
Do you deliver and ship?
We deliver anywhere in New York City, Long Island (including the Hamptons), upstate New York, New Jersey, and Connecticut, and may be able to deliver further, just ask. We do not ship cakes, but we can ship cupcakes and cookies in many cases.
Do you offer vegan or gluten-free cakes?
Yes. We have perfected vegan, gluten-free, eggless, sugar-free, and organic recipes, and offer these options for most cake orders.
Pricing
How much do your cakes cost?
Pricing depends on the design and the number of servings. Cakes start at $8 per slice, with a $250 minimum per cake. Fully sculpted 3D cakes start at $500. Contact us for a quote on your specific design.
Do you offer wholesale pricing?
Yes. We work with caterers, catering halls, restaurants, and event partners, and offer wholesale pricing. Contact us for details.
Do foam or fake tiers reduce the price?
We can build cakes with foam tiers, but this generally does not reduce the price, most of a custom cake's cost is the labor involved in decorating and assembling it.
Flavors
What flavors and fillings do you offer?
We offer a wide range of cake flavors and fillings, including vegan and eggless versions, and every tier is four layers of cake with three layers of filling. See our flavors page for the full list.
Ordering & Delivery
What is the process of ordering a cake?
Pick your design elements and party size and request a quote by form, phone, or email. Once you're ready, we place the order with a deposit to secure your date. There is no confirmed order until a deposit is received.
Is a deposit required?
Yes. We require a deposit of $200 or 50% of the order, whichever is greater, to secure your date. The deposit is non-refundable and the balance is due one week before delivery. Orders cannot be refunded if cancelled within one week of the event.
How much lead time do you need? Do you take rush orders?
Because every cake is custom, we ask for at least one week, and two to three weeks is best for detailed designs. We may be able to accommodate rush orders sooner, but we cannot guarantee it, so contact us to check availability for your date.
Can I pick up my order, or do you deliver?
We deliver every cake we make, so we do not offer pickups. Our Long Island and Manhattan locations are by-appointment consultation studios, and we deliver across NYC and the tri-state area.